Privacy policy
1) Personal Data Collection:
To confirm and manage reservations we collect only the personal information necessary for the stay, such as full name, contact details, and identity documents.
2) Identity Documents:
In compliance with Italian law, all guests are required to provide a valid identity document before check-in:
2.1) For international guests, a copy of the passport is required.
2.2) For residents of Italy, a copy of the national identity card is accepted.
These documents are collected exclusively to fulfill legal obligations and are transmitted securely to the local authorities.
3) Payments:
We do not collect or store guests’ payment data. All financial transactions are managed securely by the booking platforms or payment providers used at the time of reservation.
4) Use of Data:
Guest information is used solely to manage reservations, communicate with guests regarding their stay, and comply with legal obligations.
5) Data Sharing:
Personal data is never sold or shared with third parties. Data may only be shared with official authorities if required by law.
6) Data Retention:
Identity documents and personal information are stored securely and retained only for the period strictly required by law.
7) Guest Rights:
Guests may request access to, correction of, or deletion of their personal data at any time, in line with applicable privacy regulations (including GDPR).
8) Security:
We adopt appropriate measures to ensure that all personal data is protected against unauthorized access, loss, or misuse.
By confirming a booking, guests acknowledge and accept the use of their personal data as described in this policy.